Customer Happiness Manager

Milan, Lombardy, Italy


We are looking for a leader who is personable, creative, self-driven, and metrics-oriented to drive our Customer Happiness team. You will be responsible for ensuring that our customers are as happy as possible and have the best experience with our products. As part of the Customer Happiness team you’ll act as the voice of Empatica to our customers, and as the voice of our customers to the company. You’ll collect insights, problems, and solutions and communicate them to the team so that we can improve our products. You’ll contribute to Empatica’s complex set of skills by turning your creative ideas into executable plans while keeping your team on track. You should always be one step ahead by anticipating and embracing change.

You will be involved in:

Why work at Empatica

At Empatica you will have the opportunity to work in a fast paced environment where your impact will be recognizable from day one. You will face new challenges daily. Ah, did we tell you that your work may literally change the lives of many people?


The ideal candidate for this position:

The ideal candidate for Empatica:


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